Worst Experience Ever P2P

Binance P2P Attraction Nightmare (Case ID #160033659) – 11+ Days of Delays, Buyer Not Cooperating, No Resolution

I need to share my experience with a Binance P2P attraction because truthfully this has gone means beyond regular.

I’m the vendor in a transaction where the customer did not comply with the cost instructions.

Even within the chat, he confirmed confusion about where he truly sent the money.

Regardless of this being clearly the customer’s mistake, he instantly opened an attraction.

Now right here’s the place issues start going improper.

This case has been ongoing for greater than 11 days, and as an alternative of reaching a decision, it has become an countless delay loop.

The customer has repeatedly failed to offer correct proof. Binance help specifically requested for video proof displaying the chargeback status, including full transaction details and confirmation from the financial institution.

As an alternative of providing that, the customer retains sending irrelevant issues like screenshots of the chargeback request, random transaction movies, or even WhatsApp messages that don’t show anything useful.

Even worse, he retains sending the identical sort of proof many times, a number of occasions, with out truly assembly the requirements.

Regardless of this, Binance help retains giving him more time.

What makes it more irritating is that help themselves acknowledged at one point that the customer made a mistake and despatched funds to the improper account.

Additionally they repeatedly warned him to offer correct proof and even issued “final warnings.”

But those warnings are never enforced.

Every time the deadline is reached, the customer replies at the final second with incomplete or irrelevant info, and as an alternative of taking action, the case simply gets extended once more.

Another major concern is the reliance on the “chargeback” process. Help keeps saying to attend for the customer’s bank to course of it. Nevertheless, banks sometimes take a most of around 72 hours for this type of request.

We are nicely beyond that timeframe, and there's still no correct replace, but the case continues to be being delayed based mostly on this.

At this point, it feels like the case is stuck in a loop:

wait → buyer sends weak proof → help extends → repeat.

On my aspect, I've already submitted all required proof and have been actively responding throughout the whole process. Help even confirmed that there isn't a pending action required from me.

Yet someway, the case continues to be not being resolved.

There have additionally been clear inconsistencies from help. At one level, they claimed no updates have been acquired from either aspect, which is just not true. In another occasion, they despatched a message meant for the customer to me by mistake, which exhibits a scarcity of correct case handling.

This is not just irritating—it raises critical considerations about how P2P appeals are managed:

-Lack of strict enforcement of proof necessities

-Continuous extensions with out accountability

-Poor coordination between help brokers

-No clear decision timeline

At this stage, it seems like as long as the customer retains replying with something, regardless of how irrelevant, the case will never end.

Has anybody else experienced something like this with Binance P2P?

As a result of proper now it looks like the process is more about delaying selections than truly resolving disputes pretty.

If anybody has advice on the best way to escalate this or push for a last choice, I’d really respect it.