Actually awful expertise with VIP / OTC service. First, I needed to request a couple of occasions to get to this workforce. It took over 5 request that took weeks.
Then I obtained related to Hien N. We scheduled calls twice and each occasions he rescheduled last moment. I informed him that this is disrespectful of the shopper’s time. I asked to speak to his direct manager. He stopped replying on WhatsApp.
I obtained passed to a different agent in a totally totally different area. Her identify is Erika. I advised her that I needed to speak to Hien’s direct manager. She stopped replying too.
Is this how Binance treats VIP shoppers who usher in a good portion of your small business’ revenues?
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